Last updated: 10 September 2026

These Terms & Conditions govern the booking and use of private chauffeur and passenger transport services provided by Dani Transfer through danitransfer.com, by email, telephone, WhatsApp or other agreed communication channels.

By making a booking, and where applicable by ticking the required acceptance checkbox during the online booking process, the customer confirms that they have read, understood and accepted these Terms & Conditions.

1. Service Provider

The services offered through this website are provided by:

Dani Ncc Transfer di Savitchi Igor
Registered Office: Via Alessandro Manzoni 8/3, 30034 Mira (VE), Italy
VAT Number: IT04721010272
Tax Code: SVTGRI81L20Z140W
Phone: +39 346 353 1929
Email: info@danitransfer.com

In these Terms, “Dani Transfer”, “we”, “us” or “our” refers to the service provider, while “customer”, “passenger”, “you” or “your” refers to the person making the booking and/or travelling.

2. Services

Dani Transfer provides private chauffeur and passenger transport services, including:

• Airport and port transfers
• Business and corporate travel
• VIP chauffeur services
• Wedding and event transfers
• Private tours and day trips
• Long-distance and intercity transfers
• Other private journeys agreed directly with the customer

Services are provided subject to vehicle and driver availability and according to the details confirmed at the time of booking.

3. Booking

A booking may be made through our website, booking system or directly through an authorised Dani Transfer communication channel.

The customer is responsible for providing complete and accurate information, including:

• Pick-up location
• Destination
• Date and time
• Flight, train or cruise information where applicable
• Number of passengers
• Number and type of luggage
• Valid telephone number and email address
• Any special requirements relevant to the journey

Dani Transfer is not responsible for delays, additional costs or inability to perform the service resulting from incorrect, incomplete or outdated information provided by the customer.

Where an online advance payment is required, the booking is considered confirmed only after the required payment has been successfully processed and the customer receives a booking confirmation from Dani Transfer. A payment attempt or payment page alone does not constitute confirmation.

4. Prices

The price displayed during the booking process or communicated in a written quotation is based on the information provided by the customer at that time.

Unless otherwise stated, the quoted price applies to the selected vehicle and agreed journey, not per passenger.

Additional charges may apply if the customer requests or requires:

• Additional stops
• A significant change of route
• Additional waiting time
• A different destination
• A larger vehicle because of undeclared passengers or luggage
• Additional services not included in the original booking

Where possible, any additional cost will be communicated before the additional service is provided.

5. Payment

Available payment methods are displayed during the booking process or communicated when the booking is confirmed.

For online bookings where the online payment option is offered, Dani Transfer normally requires an advance payment equal to 30% of the total booking price. The online payment is part of the total price of the transfer and is not an additional fee.

The remaining 70% of the total booking price is payable in cash to the driver when the transfer service is provided, unless a different payment arrangement has been expressly confirmed in writing by Dani Transfer.

Before the customer confirms the booking, the booking process may display the full transfer price, the amount to be paid online and the remaining cash balance. The booking confirmation and/or booking verification page may also show these amounts separately.

Online card and supported digital-wallet payments are processed securely by Stripe. Dani Transfer does not directly receive or store the customer’s complete payment-card details. Stripe processes payment information in accordance with its own applicable terms and privacy notices.

If Stripe or another payment provider offers the customer the possibility to pay in a converted or local currency, the applicable exchange rate or conversion-related charges may be determined by Stripe, the card issuer or the customer’s payment provider. The contractual transfer price remains the price and currency confirmed by Dani Transfer.

If the required online payment is declined, interrupted or otherwise not successfully processed, the booking may remain unconfirmed or may be cancelled. The customer should not assume that a booking is confirmed until a Dani Transfer booking confirmation has been received.

Any refund of an amount paid online that is due under these Terms will normally be made to the original payment method. The time required for the refunded amount to appear may depend on Stripe, the customer’s bank or payment provider.

6. Changes to a Booking

Requests to change a confirmed booking must be communicated to Dani Transfer as soon as possible.

Changes are subject to availability and may result in a price adjustment if they affect the route, time, duration, vehicle category or other material elements of the service.

A requested change is valid only after it has been confirmed by Dani Transfer.

7. Cancellation Policy

Customers may cancel a confirmed booking by contacting Dani Transfer using the contact details provided on this website.

Unless different cancellation conditions were expressly communicated before booking, the following cancellation policy applies:

• More than 24 hours before pick-up: no cancellation fee and refund of the amount already paid for the cancelled service.
• Between 12 and 24 hours before pick-up: up to 50% of the total booking price may be charged as a cancellation fee.
• Less than 12 hours before pick-up: up to 100% of the total booking price may be charged.
• No-show: up to 100% of the total booking price may be charged.

Where an online advance payment has already been made, that amount will be credited against any cancellation fee due. If the applicable cancellation fee is higher than the amount already paid online, Dani Transfer may request payment of the outstanding difference, to the extent permitted by applicable law.

Where the customer is entitled to a refund, the refundable online amount will normally be returned to the original payment method.

A cancellation is considered effective when it has been received and acknowledged by Dani Transfer.

If a flight, train or cruise connected to the transfer is cancelled, the customer should contact Dani Transfer as soon as possible. We will make reasonable efforts to modify the booking where availability allows.

8. Right of Withdrawal

Transport services booked for a specific date or period may be subject to exceptions from the standard withdrawal rights applicable to certain online purchases, to the extent provided by applicable consumer law.

The cancellation conditions applicable to a confirmed transport service are therefore those stated in these Terms and any specific conditions communicated during the booking process, without prejudice to mandatory consumer rights.

9. Pick-Up and Waiting Time

Customers must be ready at the agreed meeting point at the confirmed pick-up time and remain reachable using the telephone number provided with the booking.

Unless otherwise specified in the booking confirmation, reasonable complimentary waiting periods may be provided depending on the type of service.

For airport arrivals, customers should provide the correct flight number so that arrival information can be taken into account when coordinating the pick-up.

If additional waiting time is required because the passenger is not ready or cannot be reached, additional charges may apply.

Customers who expect a delay should contact Dani Transfer as soon as possible.

10. No-Show

A customer may be considered a no-show if they do not appear at the agreed meeting point within the applicable waiting period and cannot be reached using the contact details provided.

In the event of a no-show, the service may be considered completed for billing purposes and the full booking price may be charged in accordance with the Cancellation Policy above. Any amount already paid online will be credited against the amount due.

11. Flight, Train and Cruise Delays

Where arrival information has been provided, Dani Transfer will make reasonable efforts to take known delays into account when coordinating the service.

Customers remain responsible for informing us of significant changes, cancellations, missed connections or changes to their travel plans as soon as reasonably possible.

Extended waiting periods or substantial schedule changes may be subject to driver availability and additional charges.

12. Vehicles

Vehicle images displayed on the website are representative of the vehicle type or category offered.

Dani Transfer will make reasonable efforts to provide the vehicle selected during booking. If that vehicle becomes unavailable because of mechanical, operational or other unforeseen circumstances, we may provide another vehicle with suitable passenger and luggage capacity.

Such a substitution does not constitute a failure to provide the service where the replacement vehicle provides an equivalent practical transport solution.

13. Passengers and Luggage

The customer must provide the correct number of passengers and an accurate indication of luggage when making the booking.

Luggage must fit safely within the capacity of the selected vehicle.

Oversized or unusual luggage, including sports equipment, large instruments, mobility equipment or other exceptional items, should be declared before booking.

Dani Transfer may refuse to transport luggage or items that cannot be safely accommodated in the booked vehicle.

Passengers remain responsible for their personal belongings. Any item left in a vehicle should be reported as soon as possible. Costs associated with returning lost property may be charged to the customer.

14. Children and Child Seats

Customers travelling with children must inform Dani Transfer in advance and provide the information required to arrange an appropriate child restraint where necessary.

Child seats or other requested accessories are subject to availability and must be requested before the journey.

15. Passenger Conduct and Safety

Passengers must behave in a manner that does not endanger the driver, other passengers, the vehicle or road safety.

Smoking is not permitted inside the vehicle.

The driver may refuse or discontinue a service where a passenger is violent, threatening, abusive, seriously intoxicated or behaves in a way that creates a safety risk.

The customer may be held responsible for damage caused intentionally or through negligent behaviour by passengers included in their booking.

16. Private Tours and Day Trips

Unless expressly agreed otherwise, Dani Transfer provides chauffeur-driven transportation and does not provide the services of a licensed tourist guide.

Entrance tickets, meals, accommodation, attraction fees, guided tours and third-party activities are not included unless expressly stated in the booking confirmation.

Itineraries may need to be adjusted because of traffic, road conditions, weather, opening hours or other circumstances affecting the journey.

17. Traffic, Weather and Events Beyond Our Control

Dani Transfer makes reasonable efforts to provide every service according to the confirmed schedule.

However, travel times may be affected by circumstances outside our reasonable control, including:

• Heavy traffic
• Road accidents
• Road closures
• Weather conditions
• Police or authority controls
• Public demonstrations or strikes
• Natural events
• Other force majeure circumstances

Customers are responsible for allowing sufficient time when travelling to airports, ports, railway stations, appointments or events with a fixed departure or start time.

18. Liability

Dani Transfer is responsible for performing confirmed services with reasonable professional care and in accordance with applicable law.

To the maximum extent permitted by law, Dani Transfer is not responsible for indirect or consequential losses resulting from circumstances outside its reasonable control, including missed flights, trains, cruises, appointments or events caused by exceptional traffic, weather, road closures or similar external events.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

19. Cancellation by Dani Transfer

In exceptional circumstances, Dani Transfer may cancel a confirmed service if it becomes impossible to provide it safely or legally.

Where Dani Transfer cancels a service and no suitable alternative is agreed with the customer, any amount paid for the affected service will be refunded. Where the payment was made online, the refund will normally be returned to the original payment method.

Dani Transfer will not be responsible for additional indirect costs resulting from events outside its reasonable control, subject always to mandatory rights under applicable law.

20. Complaints

If you are dissatisfied with a service, please contact us as soon as possible so that we have an opportunity to investigate and respond.

Complaints may be submitted to: info@danitransfer.com.

When contacting us, please include your booking reference, journey date and a clear description of the issue.

21. Personal Data

Personal data collected in connection with bookings and use of the website is processed in accordance with our Privacy Policy.

Where an online payment is made, payment and transaction information is also processed by Stripe as the payment service provider. Further information about the processing of personal data is available in our Privacy Policy and in the privacy information made available by Stripe.

Information regarding cookies and similar technologies is available in our Cookies Policy.

22. Governing Law and Disputes

These Terms & Conditions are governed by Italian law, without prejudice to any mandatory consumer protection rights that may apply to the customer.

Where the customer qualifies as a consumer, jurisdiction shall be determined according to the mandatory rules applicable to consumer contracts.

For business customers, and where legally permitted, disputes relating to these Terms or the services provided by Dani Transfer shall be subject to the competent courts in Italy.

Consumers may also have access to recognised alternative dispute resolution procedures available under applicable Italian and European Union consumer protection rules.

23. Changes to These Terms

Dani Transfer may update these Terms & Conditions from time to time to reflect changes in services, legal requirements, payment methods or business practices.

The Terms applicable to a booking are those in effect when the booking is confirmed, unless a change is required by mandatory law or expressly agreed with the customer.

24. Contact

For questions regarding these Terms & Conditions or a booking, please contact:

Dani Transfer
Via Alessandro Manzoni 8/3
30034 Mira (VE), Italy
Phone: +39 346 353 1929
Email: info@danitransfer.com